Blog Surgery

[DangerMouse420]

Seeing as we have lots of new bloggers and some are experiencing problems with various things I thought I`d start a thread for people to post their problems in. That way we can see them quickly and we`re not getting multiple problems threads.

Maybe a mod can sticky it.:)

[novice49]

Dr DMs daily surgery is now open....................Get behind me in the queue Jax.

I ll get any sound from my media player. Other people can hear it apparently but i can't

[mimi2mik]

my profile has disappeared off my blog.Anyone know how to get it back?

BTW it disappeared bout the same time I added the contributors.that is now in the place of my profile.

[skinski]

my profile has disappeared off my blog.Anyone know how to get it back?

BTW it disappeared bout the same time I added the contributors.that is now in the place of my profile.
Your profile is still there mimi , its just with contributors folk click on the name of the one they want to see . :wave:

[DangerMouse420]

Dr DMs daily surgery is now open....................Get behind me in the queue Jax.

I ll get any sound from my media player. Other people can hear it apparently but i can't

Have you fixed this yet? I can hear the music, and I notice you`ve changed tracks, has that fixed it?

Also those weird spanner icons have gone, and you`ve added more blog links.
Getting the hang of it now eh?

[novice49]

nope still nothin my end and i cant change the colour of my blog title either

[mimi2mik]

Your profile is still there mimi , its just with contributors folk click on the name of the one they want to see . :wave:

lol...duh moment,:) ty earl

[DangerMouse420]

nope still nothin my end and i cant change the colour of my blog title either

Ok first the music player, might be a silly question, but worth asking, can you hear your regular media player? Speakers aren`t turned off or not working are they? Presuming they are working, try editing the box where the player is, add a Title, Best Audio Codes, My Music or whatever you want, then retry it.

Changing your blogs title colour; go onto your Dashboard, click Template, then click Fonts and Colours. There`s a box on the left, scroll down till you find Header Title (might not be those exact words), then click that, then select a colour from the options at the side, it should change. If you don`t llike it, either choose another colour or click Clear Edit. Just play around like that till you find one you like.

Above all don`t panic if you get a horrible colour, Clear Edit will restore it back to its original colours. Once you`re happy save it.

:)

[novice49]

yep i have sound on my other medi player and all my poker and pc sounds. I will giv the font change hing again. ty hun

[cazwil]

Clear yur account fully from blogger?

I mean everything, so I can re-reg again.

I know how to erase blog, but I need to remove my old name, cos it won't disappear.

thank you

caz

[cazwil]

Have i stumped yer?

[NOKYJOKER]

HEY!! i'm looking for new teemplates for blogger!! yeh i wanna try to suicide my blog !lol!
all the link i've found are not good! so if you have some good link, let me know!

NOK

[skinski]

Clear yur account fully from blogger?

I mean everything, so I can re-reg again.

I know how to erase blog, but I need to remove my old name, cos it won't disappear.

thank you

cazShould'nt be no biggy caz..just start a new blog with a new name .

[scotlady]

Is there maybe a website or something to show ppl how to give an item a HTML code, like I have a button & would like to link it to a website. Hope you understand what I mean..

Also with regards BPT, I gave up for the mo:(

[mimi2mik]

I used photobucket to get mine.HTH.:)

[scotlady]

I used photobucket to get mine.HTH.:)

I have a photobucket account & the pic I have is there but how do I make it into a link/banner if u know what I mean:confused:

I know its something to do with linking and I know where to enter the details in as well as highlighting the text then clicking on the link button, but that code bit seriousy confuzzles me:beaten:

So I just use the code and link to the website concerned??


Edit: I got the banner working but it goes to photobucket.. I had this with DM few days back & we edited something somewhere..

[DangerMouse420]

Jax, copy the picture into photo bucket and then copy the HTML code onto a word/notepad document.

Then at the beginning it says

a href . . . you`ll see a set of speech marks " ", delete the code from between them and replace it with the address of the site you want to link to.

[scotlady]

Ahhhhh I got it..

I had to take out photobucket website addy on 2nd line & enter the related one.


Woohoo works fine now:D

[scotlady]

Jax, copy the picture into photo bucket and then copy the HTML code onto a word/notepad document.

Then at the beginning it says

a href . . . you`ll see a set of speech marks " ", delete the code from between them and replace it with the address of the site you want to link to.

Yup u explained it better than me:D

[DangerMouse420]

Glad you got it working Jax.

If you want you can also change the text between the set of speechmarks at the end and type in the name of wherever you`re linking to.

[scotlady]

Glad you got it working Jax.

If you want you can also change the text between the set of speechmarks at the end and type in the name of wherever you`re linking to.

lol nah best I keep it as it is, dont wanna mess it up again. Thank you all so much. Now I just gotta wait on BPT gettin sorted & I'm LICKing happy;) :D

[cerberi]

Clear yur account fully from blogger?

I mean everything, so I can re-reg again.

I know how to erase blog, but I need to remove my old name, cos it won't disappear.

thank you

caz

go to settings........scroll down and delete blog

[novice49]

I have managed to sort out my font and colour changes. i still have no sound from my media player ad now when i upload a clock it has no hands or numbers

[skinski]

I have managed to sort out my font and colour changes. i still have no sound from my media player ad now when i upload a clock it has no hands or numbersHey Jo , im gettin sound from your music...as far as the clock goes I dont know what that thing is on your page..lol . Have you tried a differant clock ?

[novice49]

Ive tried different clocks yes and still hands and numbers missing.

DM siad he can hear my music too. I still cant. Am i maybe missing some sofware from my pc.

[cazwil]

Should'nt be no biggy caz..just start a new blog with a new name .

You would think that Earl, however, I made my new blog under Twist,Turn and Rivered, and though the title comes up as that, my signiture is still Girls Together in Poker.

I've changed my Profile and everything and I can't get rid of it.

I'm even thinking of using my daughters account to make a blog, but unsure how this would work as she is underage for this site, though it would only be me blogging on it.

Its a bit of a brain teaser this one.


Caz

Oh thank you though, any help is appreciated:) (Earl and Andy)

[chipraker420]

OK Got a question for the Doc. I am tryin to put music on my blog. I have a bunch on my computer and I was thinking of featuring a new song everyday and maybe havin an archive. Not sure if this is possible. Any suggestions would be appreciated.

Thanks

Chip

[chipraker420]

Anyone??

[novice49]

Hey Chip

I have a Media player that I can't hear the songs on or change the track LOL

[scotlady]

Hey Chip

I have a Media player that I can't hear the songs on or change the track LOL

Jo, remind me tomorrow to give u the link for another player if you want. I got this one from Anita, it doesnt play all the time, if you look at my blog u will see it. Just let me know if u want it:)

[BlackTyson]

I got this one from Anita

:D :D

LICK and it works fine:crown:

[scotlady]

I got this one from Anita

:D :D

LICK and it works fine:crown:

I got a lava lamp and its sooo cool. Found a website with lots of stuff. Dont think I can post it here but if u want it then let me know later & I give it ya..:D

[novice49]

it looks cool Jax. I tried that other player and still nothing. Im confused.

[Hacksaw2000]

just in case any one else needs it here is how to do a clickable image

Creating a Clickable Image

Linking images is helpful if you have buttons or banners on your site and you want the visitor to be taken to another web page or site when they click on the image. To accomplish this, use the following code:

<a href="http://www.the_linked_site.com"><img src="images/apple.gif" border="0"></a>

The first part of the code tells the browser which site to go to and the second part, of course, tells it where the image is located.

[scotlady]

just in case any one else needs it here is how to do a clickable image

Creating a Clickable Image

Linking images is helpful if you have buttons or banners on your site and you want the visitor to be taken to another web page or site when they click on the image. To accomplish this, use the following code:

<a href="http://www.the_linked_site.com"><img src="images/apple.gif" border="0"></a>

The first part of the code tells the browser which site to go to and the second part, of course, tells it where the image is located.

Cool, thanx Brad:D

[cazwil]

Ok I'm up and running had to change my e-mail account to do it.

So this is me -> http://twistturnandrivered.blogspot.com/ <-


Now I've hasseled Jax to death, can any smart boffin help me move my lucky chinese cookie, I want it down the side bar somewhere please:)

caz:wave:

[scotlady]

Ok I'm up and running had to change my e-mail account to do it.

So this is me -> http://twistturnandrivered.blogspot.com/ <-


Now I've hasseled Jax to death, can any smart boffin help me move my lucky chinese cookie, I want it down the side bar somewhere please:)

caz:wave:

Get back on msn missus:D

[skinski]

Ok I'm up and running had to change my e-mail account to do it.

So this is me -> http://twistturnandrivered.blogspot.com/ <-


Now I've hasseled Jax to death, can any smart boffin help me move my lucky chinese cookie, I want it down the side bar somewhere please:)

caz:wave:Msn me...may be able to help

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

[cazwil]

I'm on my msn

*doh* Ok online now, lol

[DangerMouse420]

You sorted Caz? MSN me if not.

[cazwil]

You sorted Caz? MSN me if not.

I'm sorted thank you Neil, Earl helped.

But don't worry, i'm sure there will be something else I will need help with later, sometime, lol:P :o


Caz:) :wave:

[scotlady]

Wooohooo tytytytytytyty Caz, I got Blogger sorted now:D :D :D

[cazwil]

Wooohooo tytytytytytyty Caz, I got Blogger sorted now:D :D :D

I am good for some things, its the other, that bug-gers everything else up :D :D

[cazwil]

Ok read this slowly so you understand it.

I'm wanting to to add an Rules of Poker Part into my Blog. (Thats the easy bit;) )

What I would like to do is, place it on the right hand side, where my blogger badge is, a section where you can click a poker game and it brings up the rules seperately.

Now this is the bit I want help with and I'll show you by example. (And I'm not sure how to explain it:eek: )

I've noticed on this forum that folks may just use a word and when you click it it takes you to the relevent page.

How do you do that without having to write the link as 'www' etc.

Thanks

caz:)

[DangerMouse420]

If I understand you correctly, all you need to do is Add Link, put the title of the game or whatever word you want to use in the title box, then put the code for the link in the large box underneath.

[cazwil]

If I understand you correctly, all you need to do is Add Link, put the title of the game or whatever word you want to use in the title box, then put the code for the link in the large box underneath.

OK thank you Neil I'll give it a shot:)


caz

[cazwil]

OK next thing connected to the link page.

Can you make an additional page to your blog, or do you have to set up another blog and feed to that one?

caz:o

[skinski]

OK next thing connected to the link page.

Can you make an additional page to your blog, or do you have to set up another blog and feed to that one?

caz:oWhat I had done was just feed to another one . I dont think with the blogspot its possible to have multiple pages.....tho I could be wrong .

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

[DangerMouse420]

I reckon you could set one up but you`d probably have to use HTML to do it.

Check out this site - Hackosphere -I`m not sure but I might have seen something about doing that on there

[cazwil]

Thank you guys, its this afternoons project:)


Caz:)

[mimi2mik]

I was wondering,for those who like to make banners...if you would make one for this forum? Won't mention name(s),but I know other forums have them. I would make my own...hehe yea right,if I knew what I was doing.:D

[skinski]

I was wondering,for those who like to make banners...if you would make one for this forum? Won't mention name(s),but I know other forums have them. I would make my own...hehe yea right,if I knew what I was doing.:DFunny you should mention that mimi..after I get done with some running round today I'll make one up .(later this evening )

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

[DangerMouse420]

These do?

[mimi2mik]

My blog has just had a face-lift.:D Thank you Nok! *Hugs* Check it out!

P.S. Thanks Earl and Neil.:)

[NOKYJOKER]

My blog has just had a face-lift.:D Thank you Nok! *Hugs* Check it out!

P.S. Thanks Earl and Neil.:)

http://perso.orange.fr/descharnes/daliphoto_com/animations/34_bis_anim_canne.gif
:wave:

[skinski]

I was wondering,for those who like to make banners...if you would make one for this forum? Won't mention name(s),but I know other forums have them. I would make my own...hehe yea right,if I knew what I was doing.:DI just took the two that DM made and added the link in them so they are useable..

OK...this is the little white pokercom forum banner that will link back here...just copy and patse .

<a href="http://forum.pokercs.com/" target="_blank"><img src="http://i75.photobucket.com/albums/i312/cutestdixie/pokercomforum.jpg" border="0" alt="Photobucket - Video and Image Hosting"></a>

The next one is the black one...same thing . just copy and paste.

<a href="http://forum.pokercs.com/" target="_blank"><img src="http://i75.photobucket.com/albums/i312/cutestdixie/poker.jpg" border="0" alt="Photobucket - Video and Image Hosting"></a>

That size works well down the sidebar , but if anyone would like a bit bigger just let me know....

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

[mimi2mik]

:wave: Would someone share the link to the music codes(the ones that don't start automatically).Thanks.:)

[novice49]

I still cant get misuc to play on mine, that i can hear and I have just been on DM's blog and cant hear his music either. Hmmmm i am confused

[mimi2mik]

I still cant get misuc to play on mine, that i can hear and I have just been on DM's blog and cant hear his music either. Hmmmm i am confused

Jo,are you getting any sound at all? If not check your volumn controls.Mine shuts off on its own sometimes.

[scotlady]

Thanks Earl, I pinched the Black code & its looks really cool:D



Mimi, I got this website from Anita (Blacktyson) not sure if I'm allowed to post the site but if u click on one of the little Question marks on any of the Music players in my blog it takes you to the site:D

[novice49]

Jo,are you getting any sound at all? If not check your volumn controls.Mine shuts off on its own sometimes.

Yep tried all that too. I can listen to music on my PC on media player or real. I have both but nothing on my blog

[scotlady]

I am wondering if u can change the side bars (edges - non writing) of my blog, I have seen a cool pattern which I would like to try:confused:

If so does anyone know how?

Jo, if u wanna try another player follow what I put to mimi.

[cazwil]

Ok on my site I have a 'tornado' with poker.com in the middle of it.

Now my problem is on my other site, if you click it it directs you to my friends page (reg), however I can't get the html to direct it from this new blog, any suggestions?

thank you

caz:)

[DangerMouse420]

Ok on my site I have a 'tornado' with poker.com in the middle of it.

Now my problem is on my other site, if you click it it directs you to my friends page (reg), however I can't get the html to direct it from this new blog, any suggestions?

thank you

caz:)

If you want to pm me the code I`ll have a play with it and see if I can get it working. Brad or Earl are probably better qualified but I`ll have a go.

[cazwil]

Hi Neil:)

I just played with it myself and managed to get it to link up to my reg page, however, there is a annoying 'a' to the side of the tornado.

I'll pm the full link that I have now, then seperate it, so you can see, the tornado html then my reg page html

thank you

caz:)

[cazwil]

Neil, its ok when I went to send you pm I noticed I missed 2 digets from my html and it corrected itself when i placed them in, once again thank you:)

caz:win:

Oh I'm getting good lol (You just know thats gonna blow up in my face)


caz:)

[DangerMouse420]

I just go by trial and error, until I figure things out. I`m finding I can spot things a bit quicker now. Practice makes perfect (or less inept anyway) I guess.

[novice49]

Ok I have re-added a media player and i still have no music i can hear

[DangerMouse420]

It has to be something to do with the settings on your computer because I can hear it fine.

[scotlady]

Just to complicate things, I cant hear it:confused: :beaten:

[novice49]

i coudnt hear the music on DMs blog either

[scotlady]

i coudnt hear the music on DMs blog either

Just checked his & same:confused:

What I did notice was they seem dormant... Not able to press play or nothing.

[novice49]

exactly Jax thats what im saying. I dont know why its like that though

[DangerMouse420]

What browser do you use?

[scotlady]

What browser do you use?

I use Firefox but I tried it on IE as well:beaten:

[novice49]

Browser????????

[skinski]

Browser????????your browser is what you use..like firefox ,internet explorer , ect....

I've changed my whole blog up to something more in line for advertising , and someone tells me that the header dont show...shows fine on my end...:confused:

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

[novice49]

Nope i cant see your header properly either. I will try a different browser fry music.


BTW DM I can't post any replies on ur blog

[skinski]

Nope i cant see your header properly either. I will try a different browser fry music.


BTW DM I can't post any replies on ur blogI dont understand the problem with you not hearing your music..I too hear it fine . If I run across something i'll be sure and let you know . As far as some not seeing my header , from what im reading at other sites its an IE 7.0 problem with some blogs..ughhhh...I've added a code that i hope has sorted it out.....

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

[DangerMouse420]

I dont understand the problem with you not hearing your music..I too hear it fine . If I run across something i'll be sure and let you know . As far as some not seeing my header , from what im reading at other sites its an IE 7.0 problem with some blogs..ughhhh...I've added a code that i hope has sorted it out.....

The House of Poker Blues (http://www.the-house-of-blues.blogspot.com/)

Nah, header is still cut in half. I am on IE 7 tho . . .

[DangerMouse420]

BTW DM I can't post any replies on ur blog

You posted one the other day. They won`t show up staight away I have to approve them first.

[Porkrind333]

DM,
Very nice blog with great writing.

[DangerMouse420]

DM,
Very nice blog with great writing.

Thanks for the compliment.:)

[mimi2mik]

I hate to be a pain...but:D I found the music ok and even have a playlist,but how in the world to you get the codes to put it on your blog?Been all over that site and haven't found it.Thanks.

[DangerMouse420]

I hate to be a pain...but:D I found the music ok and even have a playlist,but how in the world to you get the codes to put it on your blog?Been all over that site and haven't found it.Thanks.

Are you using the same player as me?

Gimme a shout on msn I`ll walk you through it.

[scotlady]

Erm, I have a wee problem I think.

I wanted to sort out the Technorati thingy:beaten: I reggied, got code & put it in template where it says I was to put it, I think. Anyway completed it right to the end but it aint there:confused:

I went passed the bit where it said "Release the Spiders":beaten: It said I had completed the process, but erm where is it? Any ideas?

http://scotladylicks.blogspot.com/

:confused: :confused:

[cazwil]

Erm, I have a wee problem I think.

I wanted to sort out the Technorati thingy:beaten: I reggied, got code & put it in template where it says I was to put it, I think. Anyway completed it right to the end but it aint there:confused:

I went passed the bit where it said "Release the Spiders":beaten: It said I had completed the process, but erm where is it? Any ideas?

http://scotladylicks.blogspot.com/

:confused: :confused:

I so have a rude answer for this, but someone may shoot me for posting it:P

[scotlady]

I so have a rude answer for this, but someone may shoot me for posting it:P

Gooo on be a devil:P :beaten:

[cazwil]

Ok I tried to log into my blogger site and it won't recognise my e-mail address or password, but I know they are the right ones:mad:

I've tried everything they have suggested on site, and now when I put my e-mail address it it send me to the 'create a blog page'.

Anyone got any suggestions, I've sent an e-mail, but not heard anythign yet:(

caz

[cazwil]

I'm back into to my blog and I have sent an e-mail to them, as I have found that my address has been changed, and I don't know how this has happened, as I know I didn't do it!

It changed from @hotmail.co.uk to @hotmail.com,

be wary folks incase someone is messing about with accounts

caz:mad:

[scotlady]

This is for Jo, I went to look at ur blog, used ur link in ur profile & it took me to Oral B Toothbrush page:confused:

Yet when I clink on it on my blog it takes me to yours:beaten:

[novice49]

HUH hmmmmm

well I have not changed it so dont understand why

[cazwil]

HUH hmmmmm

well I have not changed it so dont understand why

Jo I've just checked it also and come to a Server not Found page?:confused:

[novice49]

ok try again now please girls if ya dont mind

[scotlady]

ok try again now please girls if ya dont mind

Sorted now;) :)

[scotlady]

I cant see the referer.org list anymore on my blog:confused: Have I maybe disabled something:beaten:

The link is there but I usually have the list of the blogs referring to my blog if u know what I mean.:beaten:

[mimi2mik]

my music isn't playing anymore on my blog and myspace.:confused: Any ideas why this might be?

[elCielo]

How do i get an image in the personal file?:confused:

( :win:Took the 1000freezeout first place after a really tough final table.)

[fortunenemesis]

How do i get an image in the personal file?:confused:

( :win:Took the 1000freezeout first place after a really tough final table.)

ha i was at that final table! chip leader with 3 to go then I donked off all my chips. :( good job m8!

[elCielo]

You played well, thats what made it tough ;)

[fortunenemesis]

thanks....remember that hand where i had a flush and porra hit a full house...man that was rough. are you playing todays 1k?

[elCielo]

Yeah, hard 2 forget, sry for that:beaten:
Im gonna go to sleep before so not tnite, but youll get your revenge, dont worry;)

[FullHouseMan]

I would like to try and start a blog, where can I do that?

[DangerMouse420]

I would like to try and start a blog, where can I do that?

Go to my blog, top right corner - create blog

Have fun :)

Just shout out in here if you need a hand.

[FullHouseMan]

Go to my blog, top right corner - create blog

Have fun :)

Just shout out in here if you need a hand.
ok, thanks for the quick reply..will try and figure out a good name first..lol

[FullHouseMan]

Does anyone know if I can copy a URL and paste it to my blog? want to get a interview with a player in to the blog...!

:)

[DangerMouse420]

Yeah you should be able to. Are you just wanting it as a link or the entire piece on the blog?

[FullHouseMan]

Yeah you should be able to. Are you just wanting it as a link or the entire piece on the blog?
the entire piece is what I want :) can you guide me? lol:o

going to watch a movie now, so will be back in like 2-3 hours

[DangerMouse420]

Copy and paste it into a post would be the easiest way.

[FullHouseMan]

DOH, thought it was the IRL i should paste, but was the embed..lol thanks:P

[FullHouseMan]

http://sweetpotodds.blogspot.com/ is my blog, can someone try it out so it is working...

[DangerMouse420]

http://sweetpotodds.blogspot.com/ is my blog, can someone try it out so it is working...

Yep working fine :)

[FullHouseMan]

ok, good...trying to add my blog to my signature but cant?
it stands like this when I try to save it..
BB code url is not allowed

help? :o

[DangerMouse420]

ok, good...trying to add my blog to my signature but cant?
it stands like this when I try to save it..
BB code url is not allowed

help? :o

I`m not sure but Honsey was saying in her signatures thread that Liam was considering disallowing links in sigs. Maybe he made that change?

[FullHouseMan]

yeah, could be, or most be..:/

[FullHouseMan]

how do you get those links to other sites on the side of youre blog?

[DangerMouse420]

how do you get those links to other sites on the side of youre blog?

Ermmm my blog is set up different from yours, I just add html code into the sidebar section of the template. I`ll have to take a look at my other blog and see how it`s done on yours, not sure if they`ve upgraded recently. I`ll get back to you.

[FullHouseMan]

okey, thanks DM..sometime must be the time to learn :)

[DangerMouse420]

Ok, if your blog is the same you need to go to your dashboard . . .

select layout . . .

You should be on a page that says Add Arrange Page Elements . . .

Click Add a page element on the right-hand side, you`ll get a box, you put your code for the link in that. If you want an image you`ll need to have a photobucket or similar account. If you just want text you can just add the code there.

If you need help with the code I think there are some examples in this thread, if not let me know and I`ll help you out. :)

[FullHouseMan]

Ok, if your blog is the same you need to go to your dashboard . . . clear

select layout . . .clear

You should be on a page that says Add Arrange Page Elements . . .clear

Click Add a page element on the right-hand side, you`ll get a box, you put your code for the link in that. If you want an image you`ll need to have a photobucket or similar account. If you just want text you can just add the code there.
erhm? I get up a box with like 12 things to chose between! ??
If you need help with the code I think there are some examples in this thread, if not let me know and I`ll help you out. :)
:beaten: lol

[DangerMouse420]

Does one of them say Configure HTML/Java script ?

If so that`s the one you want.

[FullHouseMan]

still havent got this fixed..lol :o

I know I shall go to that HTML/Java script..but then I need some kind of address or something with a picture? and how do you fix that..lol

[SqualeyAce]

Hey Guys,

Having trouble logging onto the main site, i'm up at college, but the software usually loads the tables fine after like 2-3 minutes it goes through, and for some reason it fails to load tables now and just says "Loading" the whole time in the Main Lobby.

Anyone know why/ or how to fix this?

Thanks,
Steve
(SqualeyAce)

[Honsey]

Hey Guys,

Having trouble logging onto the main site, i'm up at college, but the software usually loads the tables fine after like 2-3 minutes it goes through, and for some reason it fails to load tables now and just says "Loading" the whole time in the Main Lobby.

Anyone know why/ or how to fix this?

Thanks,
Steve
(SqualeyAce)
You need to contact support if you have an issue with the software. This is not a support forum but you might get an answer from someone if this same problem has happened to them, just don't expect it.