grrrrrrrrrrrrrrrrrrrrr

[ladyluck2468]

anyone else got this problem?


Please wait for a site operator to respond.
You are now chatting with 'CS Mark'
Your Issue ID for this chat is LTK61301003479X
CS Mark: Hello! How may I assist you?
LadyLuck2468: hi i cant get into admin via lobby i have removed poker.com and redownloaded it but still no good? also my luck points have stayed the same?can u help pls
CS Mark: Is there any error message?
LadyLuck2468: no
CS Mark: May I ask what happen when you click" player admin" on the poker software?
LadyLuck2468: nothing the hand just stays there i can look at hand history
LadyLuck2468: ok to left of player admin
LadyLuck2468: but nothing on right
LadyLuck2468: support blog forum nothing
CS Mark: Thanks fro clarifying that. You may try uninstall and reinstall again the software and if the same problem persist, kindly send us a screenshot of the problem so w e can further check on this matter.
LadyLuck2468: i have reloaded it twice
LadyLuck2468: how can i send a screenshot of nothing
LadyLuck2468: i have never had this problem before the last update
CS Mark: I understand. Let me help you with the screenshot.
CS Mark: You can find instructions on exactly how to create a screenshot via this link:
CS Mark: http://www.pdcpoker.com/screenshot.html
LadyLuck2468: there is no error message to take a screen shot of
CS Mark: Just take a screenshot of the problem you're experiencing so we can further check on it.
LadyLuck2468: it will just show lobby
LadyLuck2468: nothing else

[LilSheDevil]

I dont have your problem but heres mine!!!My lobby clock is wrong!!Its 4 hours behind scheduled tourneys start time.Ive sent them numerous screenshots but problem still the same.That was over a month ago!!Still not fixed.Everything was fine until i had computer troublesand had to re-install carbon software!

[fromafar]

No problem getting into Player Admin for me, sounds like your link might be broken.

What happens if you click on Support, then once there, Click on "Home"? It should take you to the home page of Player Admin...

Luck box points stopped adding up at midnight on January 31st...

[ladyluck2468]

no nothing grr, thx for info re comp points what did they say about that to you?

[muzza1]

Yes, I sometimes get that problem when first loading the software, buttons do nothing and the schedules won't update. I close the software and reopen it and seems to work fine after that. Just started happening a couple of days ago, dunno why

[Survivor777]

I dont have your problem but heres mine!!!My lobby clock is wrong!!Its 4 hours behind scheduled tourneys start time.Ive sent them numerous screenshots but problem still the same.That was over a month ago!!Still not fixed.Everything was fine until i had computer troublesand had to re-install carbon software!

Perhaps this will help you - go into your user CP, near the bottom set it for what time zone you want. Hope this works for you :wave:

Time ZoneAll timestamps displayed on the forums can be automatically corrected to show the correct time for your location in the world. Simply select the appropriate time zone from the list below.

In addition, you may set the appropriate option to allow for daylight savings time in your part of the world.