James
03-11-2009, 12:07 AM
Hi All!
Microsoft recently made an error in their Windows Defender updates which caused an important line to be removed from the windows HOSTS file. This line is what is preventing the software from connecting to the servers.
EDIT: We have made an update to our software to work around this problem but to get the update, you will need to uninstall your poker software, download the new software from our website and install the new software onto your machine.
If you still wish to correct your hosts file, follow the steps below:
1) Browse to Start -> All Programs -> Accessories
2) Right click "Notepad" and select "Run as administrator"
3) Click "Continue" on the UAC prompt (Windows needs your permission to continue) or enter your administrator password if requested
4) Click File -> Open
5) Browse to "C:\Windows\System32\Drivers\etc"
6) Change the file filter drop down box from "Text Documents (*.txt)" to "All Files (*.*)"
7) Select "hosts" and click "Open"
8) Above the line "::1 localhost", add the line "127.0.0.1 localhost" (without the quotes).
9) Click File -> Save and then close notepad
The original file will look like this:
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
::1 localhost
------
After making the changes, the file should look like this:
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
::1 localhost
I hope that this fixes the issue for everyone. Please let us know if it doesn't fix your problem by contacting support or posting in this thread.
Microsoft recently made an error in their Windows Defender updates which caused an important line to be removed from the windows HOSTS file. This line is what is preventing the software from connecting to the servers.
EDIT: We have made an update to our software to work around this problem but to get the update, you will need to uninstall your poker software, download the new software from our website and install the new software onto your machine.
If you still wish to correct your hosts file, follow the steps below:
1) Browse to Start -> All Programs -> Accessories
2) Right click "Notepad" and select "Run as administrator"
3) Click "Continue" on the UAC prompt (Windows needs your permission to continue) or enter your administrator password if requested
4) Click File -> Open
5) Browse to "C:\Windows\System32\Drivers\etc"
6) Change the file filter drop down box from "Text Documents (*.txt)" to "All Files (*.*)"
7) Select "hosts" and click "Open"
8) Above the line "::1 localhost", add the line "127.0.0.1 localhost" (without the quotes).
9) Click File -> Save and then close notepad
The original file will look like this:
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
::1 localhost
------
After making the changes, the file should look like this:
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
::1 localhost
I hope that this fixes the issue for everyone. Please let us know if it doesn't fix your problem by contacting support or posting in this thread.